Responsible gambling

Responsible Gambling Tools and Resources

At Empire City Casino (Yonkers) Online Casino, we prioritize responsible gambling practices to ensure our players enjoy their experience while maintaining a safe and healthy relationship with gaming. We provide various tools and resources to support our players' well-being:

1. Deposit Limits

   Set daily, weekly, or monthly deposit limits to control your spending.

2. Time-Outs

   Take short-term time-outs (24 hours to 30 days) to pause gameplay and reassess your habits.

3. Self-Exclusion

   Activate long-term or permanent self-exclusion to prevent access to the platform for a specified period or permanently.

4. Session Time Reminders

   Receive reminders to take breaks and monitor your playing time.

5. Links To Support Organizations

   Access links to international and Canada-relevant support organizations, such as provincial problem gambling services and general counseling resources.

Additional measures include:

• Configuration of deposit limits within the account settings
• Regular checks on player activity by our customer service team
• Collaboration with regulatory bodies to ensure compliance with responsible gaming regulations

We encourage you to take advantage of these tools and reach out for help when needed. Our support staff is available 24/7 via live chat.

Responsible Gaming Guidelines:

1. Set A Budget

   Decide on a spending limit and stick to it.

2. Know The Odds

   Understand that games are designed to favor the house in the long run.

3. Don't Chase Losses

   Avoid trying to recoup losses by betting more.

4. Take Breaks

   Regularly step away from gaming sessions to maintain perspective.

5. Seek Help When Needed

   Reach out for support if you feel your habits are becoming unhealthy.

We value our players' safety and well-being above all else. Please contact us through the designated channels should you require assistance or guidance on responsible gaming practices.